How the store is organized
There are several categories of merchandise; they’re listed here on this page below, and also in the menu. You can jump around to all the different categories before checking out. You may purchase more than one of any item once you go to check out. There you can remove items and change the quantity. You can check your cart at any time and then continue to shop. Upon checkout, you will be lead through several pages while ordering your Mutts Shtuff. Any coupons or gift certificates will be asked for towards the end of your purchase so keep plugging along until you get to that section. More on this below under Discount Coupons and Gift Certificates. As you’re checking out, you’ll see where you are in the process (shipping address >> payment >> confirm >> receipt) along the top of the page.
Four Easy Ways to Order
- Web
Fast, safe, and secure. All you need is to know which of the really cool Mutts Shtuff you want to buy, a valid credit card, and billing and shipping information. Also, you must be a registered Muttscomics user (you will be led through this process during your purchase).
- Fax
Shop around, print the handy-dandy Muttscomics Shtuff Order Form, fill it out, and fax it to: (856) 854-8055
- Mail
Shop around, print the handy-dandy Muttscomics Shtuff Order Form, fill it out, and mail it to:
227 Highland Ave, Westmont, NJ 08108
- Phone
Toll free at 1-866-HEY-EARL
Ways to Pay
Our site uses secure Thawte encryption, and meets industry standards for security.
- Credit Cards:Visa, Mastercard, Amex
- PayPal
- Personal check or money order
- We do not accept Debit Cards at this time
How we Ship
- Domestic with Street Address—UPS Ground
- Domestic without Street Address—US Postal Service Priority
- International—US Postal Service Priority
Return Policy
We want you to be 100% satisfied, so, if for any reason you're not 100% satisfied we’ll most certainly take a return for exchange or for refund (less S&H) if you can get it back to us within thirty (30) days from the date of shipment. The same goes for gifts, though you may not know when it was purchased, so just get it back to us as soon as you can!
To return your Shtuff, please send it in the same packaging it was shipped in to the address below. Be sure to include a copy of your invoice (packing slip) with your return along with an explanation of why you don’t like our Shtuff and whether you want to exchange it (include what you want instead!) or get a refund. If you don’t have your invoice, please include your full name, address, and order number, if possible—just do the best you can. If the new item costs more than the one you’re returning, we’ll charge your original credit card account, if it’s less, we’ll send you a refund.
Muttscomics.com
227 Highland Ave.
Westmont, NJ 08108
Discount Coupons and Gift Certificates
Gift Certificates and Discount Coupon codes are entered at the last screen before finalizing your purchase. The discount is then figured in, and the new total is displayed before the purchase is finalized.
Customer Service
You may contact Customer Service with any question or request in one of the following ways:
- Email: store@muttscomics.com
- Phone: 866-HEY-EARL
- US Post: Muttscomics.com; 227 Highland Ave; Westmont, NJ 08108
- Fax: 856-854-8055
Back Orders
Occasionally, we will run out of Shtuff. When that happens, we generally hold your order until all the items are in. You may find out if any items are on back order by visiting the main store home page, and checking the Product Notes. |